Deposit Balance Certificate Issuance Guide
- This certificate is a document proving the final balance of your deposit, etc. on the Date of Issuance.
- Issuance is possible between 07:00~22:00 on weekdays and holidays.(Excluding system maintenance days)
- When printing a Deposit Balance Certificate, it cannot be printed from a printer connected to the network.
- Please note that Issuance cannot be canceled once the Balance Certificate Issuance application is completed.
- For Mark-to-Market products(Trust/Fund products), the valuation amount on the Issuance date is displayed as the balance.
- For Foreign currency deposit products, the KRW amount applied with the first base exchange rate on the Issuance Date and the corresponding currency amount are displayed.
- Up to 5 accounts can be issued per sheet, and if you want to issue more than this, please issue separately in units of 5 accounts.
- If the Certificate cannot be printed due to printing errors, etc., you can apply for reissuance of the Certificate [Inquiry/Reprint of Issuance] only on the day of issuance application.(No reprinting fee)
- Issuance fees may be incurred by the number of applications for issuance and by language, and preferential fees may be applied depending on the customer level.
- In the following cases, Issuance through Internet Banking is not possible, so please issue through a nearby branch.
- 1. When Today is selected as the date of Issuance
- 2. If the Issuance Date exceeds 18 months from the present
- 3. If the account has payment restrictions such as seizure, pledge, suspension of trading, etc.
- 4. In the case of an unregistered account
- 5. If the account is closed as of the Issuance Date
- 6. In the case of a deposit transfered to a third party
- 7. When a customer whose English name is not registered applies for a Balance Certificate in English
- 8. If it is not possible to issue through Internet Banking due to other reasons such as PC environment
